Role of Artificial Intelligence on Leadership Decision Making: A Perspective of Business Sector Organization

Abstract

Comparing the different digital technologies from a business perspective, artificial intelligence is the fastest-growing technology. Globally, all business organizations rapidly use various artificial intelligence applications for decision-making. This study explores how artificial intelligence will affect the leadership decision-making process in the business sector of Pakistan. A quantitative approach was used to analyze the problem in question. The data was gathered from different business leaders across Pakistan. The data was analyzed via SmartPLS. The results show that transformational leaders are the highest users of artificial intelligence in their decision-making, while transactional leaders are lower users, and servant leaders are the lowest users in their decision-making. It is recommended that business organizations across Pakistan utilize more and more artificial intelligence applications in their business processes because it also significantly impacts the organization's growth.